Global Support Available

Get In Touch

Ready to bring your vision to life? We're here to help customers worldwide with personalized solutions and support in multiple time zones.

Operating Hours: Monday - Friday, 9:00 AM - 6:00 PM (Pacific Time)
International clients: We respond to emails within 24 hours across all time zones

Start Your Project Today

Fill out the form below and we'll get back to you within 24 hours. International clients welcome!

Your information is secure and will never be shared with third parties.

Contact Methods

Direct Phone
+1 (778) 872-2287
Monday - Friday, 9AM - 6PM PST
Email Support
info@fusiongrid.com
24/7 - Response within 24 hours
Location
British Columbia, Canada
Serving clients globally

International Clients

Time Zone Flexibility
We accommodate meetings across different time zones
Multiple Communication Channels
Email, phone, video calls, and project management tools
Currency Options
We accept payments in CAD, USD, and major currencies
Digital Delivery
Secure file sharing and online project collaboration

Urgent Project?

Need immediate assistance or have a time-sensitive project?

Call our priority line: +1 (778) 872-2287
Location & Support

Find Us & Get Support

Located in beautiful British Columbia, serving clients globally with comprehensive support

Our Location

Fusion Grid Design Studio
British Columbia, Canada
Service Area
Global - We serve clients worldwide
Time Zone
Pacific Standard Time (PST/PDT)
UTC-8 (UTC-7 during daylight saving)

Support Hours

Monday - Friday 9:00 AM - 6:00 PM PST
Saturday 10:00 AM - 4:00 PM PST
Sunday Email support only
Emergency support available 24/7 for urgent projects

Response Times

Immediate
Phone calls during business hours
< 24 Hours
Email responses guaranteed

International Client FAQ

Do you work with international clients?

Absolutely! We have extensive experience working with clients across different countries and time zones. We use modern communication tools and project management systems to ensure seamless collaboration regardless of location.

What currencies do you accept?

We primarily work in Canadian Dollars (CAD) but also accept USD, EUR, GBP, and other major currencies. We can provide quotes in your preferred currency and use secure international payment methods.

How do you deliver to international clients?

For digital services (websites, digital designs), delivery is instant via secure file sharing. For physical signage, we work with trusted international shipping partners and can coordinate local installation through our partner network.

How do we communicate across time zones?

We schedule video calls at mutually convenient times and maintain regular communication via email and project management tools. We're flexible with our hours to accommodate important meetings with international clients.

What about contracts and legal considerations?

We provide digital contracts and can accommodate various international business practices. Our agreements are designed to be legally sound across different jurisdictions while remaining straightforward and client-friendly.

Do you offer support in other languages?

While our primary language is English, we can work with clients who speak French and have access to translation services for other languages when needed. We ensure clear communication throughout every project.